Changed Your Mind? Here's What to Know    
Celestra Flow Solutions Private Limited (“we,” “our,” “us”) curates swiftsdeal to deliver effortless style straight to you. We’re firm believers that style should be as effortless as the choices users (“you,” “your”) make. We understand that fashion choices can be spontaneous, and sometimes plans change. If you decide to cancel your order, let us know before the item is dispatched. Once the shipping process begins, cancellations may no longer be possible. Our team moves quickly to prepare each order, so early communication is key. We strive to respond promptly to cancellation requests and assist you with available options. Fashion is personal, and we want your shopping experience to reflect that freedom of choice.    

How to Request a Cancellation    
To cancel an order, simply reach out to us via celestraflowsolutionspvtltd@gmail.com. Be sure to include your order number and relevant details to help us locate it quickly. Our support team will review your request and confirm the cancellation if it meets the applicable conditions. If your order has not been packed or handed over to our logistics partner, it is likely to be eligible. In some situations, partial cancellations may be accepted if your order contains multiple items. Our goal is to keep things flexible, yet fair for both sides.    

Packed and Ready? What Happens Next    
Once an order is prepared for shipment, it moves swiftly through our packing and dispatch system. At this stage, cancelling the order may not be possible, as it is already in process. We ensure each garment is packed with care and attention, making last-minute changes difficult. If your cancellation comes in after dispatch, you may need to wait for delivery before exploring return options. Our support team will inform you of the best course of action in such scenarios. We appreciate your understanding as we maintain quality and timely service.    

Refunds After Cancellation    
If your cancellation is approved, the refund process begins shortly after confirmation. The amount will be returned to your original payment method, provided the request aligns with our policy. We strive to process eligible refunds quickly and keep you updated on the status. Please note that some banks or providers may take additional time to reflect the amount. In cases where payments are still being verified, refunds may take longer to initiate. Our team is always here to answer your questions throughout the process.    

Need Help With a Cancellation?    
We know cancellations aren’t always straightforward, and that’s why our team is just a message away. Whether you need guidance or have questions about an ongoing request, we're here to help. The faster you get in touch, the easier it is for us to assist. Transparency, communication, and clarity are pillars of our service experience. Your satisfaction remains our top priority from start to finish. Fashion may be ever-changing, but your trust in us is timeless.